Terms of Service

1. The service

Kármán Ops is operations software for business aviation flight departments: trips and legs, crew records, aircraft status, Flight Logs and expenses. We may add, change or remove features over time.

2. Company accounts

Kármán Ops is provided to companies (“your company”). Your company’s admins decide who joins (with the company’s Flight Department Code), what each person can do, and what is recorded. If your company has a separate written agreement with us, that agreement governs where it differs from these Terms.

3. Your account

You must be at least 16 and authorized by your company to use its account. Keep your sign-in secure (we recommend a passkey), give accurate information, and tell us at support@karmanops.com if you think your account has been compromised. You can delete your account at any time in the App (Settings › your name › Delete Account); what that removes is described in the Privacy Policy.

4. Price and billing

The App is free to download and contains no purchases. Kármán Ops is paid for by companies under the terms agreed with them, and billed outside the App. Your use of the App on behalf of your company costs you nothing.

5. Your company’s data

Your company owns the data it and its people enter (“Company Content”). It grants us a limited license to store, process, sync and display Company Content only to provide the service. We do not sell it and do not use it for advertising. Your company and its users are responsible for its accuracy and for having the right to record it, including passenger and crew personal data.

6. Data, backups and loss of data

We work to keep data safe and available, and the App keeps working offline and syncs when it reconnects. No service can guarantee that data is never lost, delayed or unavailable. Your company should keep its own copies of records it must retain (for example, exported reports and the PDF of each signed Flight Log). To the fullest extent permitted by law, we are not liable for the loss, corruption or unavailability of data.

7. Aviation disclaimer

Please read this section carefully.

Kármán Ops helps a flight department organize its work. It is not a regulatory authority, an approved recordkeeping system unless your company and its regulator accept it as one, or a source of operational, legal or airworthiness advice. The pilot in command and the operator remain solely responsible for the safe and lawful conduct of every flight, including:

• Airworthiness and release decisions, MEL compliance and maintenance records.
• Crew duty and rest, currency, qualifications, medical certificates and documents. The App’s duty, rest and currency figures are aids; check them against the regulations and your company’s procedures.
• The accuracy of Flight Logs, times and signatures, and whether electronic records meet your regulator’s requirements.
• Preflight action under 14 CFR 91.103 and its equivalents: weather, NOTAMs, TFRs and an official briefing.

Maps, charts and live tracking are not for navigation. Aircraft positions and OUT / OFF / ON / IN times from Satcom Direct, FlightAware or the schedule can be late, incomplete or wrong. Chart, AIRAC and MMEL information may be out of date. Always verify against official sources before relying on it.

8. AI-assisted reading

Documents can be read on the device or, with your permission, by Claude, an AI service by Anthropic. A reading may be incomplete or wrong. Check every field before you save it, especially passport numbers, dates and amounts.

9. Acceptable use

You agree not to:

• Use the service unlawfully or record personal data you have no right to record.
• Access accounts, companies or data that are not yours.
• Reverse engineer or interfere with the service, except as the law allows.
• Upload malware, scrape the service, or place an unreasonable load on it.
• Resell or sublicense the service without our written permission.

We may suspend access that breaks these rules.

10. Intellectual property

The App, the Site and their software, design and content (other than Company Content) belong to Karman Logs LLC or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use them for your company’s operations under these Terms.

11. Feedback

If you send us ideas or suggestions, we may use them without obligation to you. We will not publish feedback under your name without your permission.

12. Third-party services

The service works with third parties your company may connect, such as Satcom Direct, FlightAware and ForeFlight, under their own terms and with your company’s own credentials. We do not control them and are not responsible for them.

13. Disclaimer of warranties

The App and the Site are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the service will be uninterrupted or error-free.

14. Limitation of liability

To the fullest extent permitted by law, Karman Logs LLC and its owners and affiliates are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits, records, or regulatory penalties, arising from the use of the service. Our total liability for any claim is limited to the amount your company paid us for the service in the 12 months before the claim, or 50 US dollars if nothing was paid. Some jurisdictions do not allow these limits, so some may not apply to you.

15. Indemnification

You agree to indemnify Karman Logs LLC and its owners and affiliates against claims, damages and expenses arising from your misuse of the service or your breach of these Terms or the law.

16. Termination

You may stop using the service and delete your account at any time. Your company may remove your access. We may suspend or end access if these Terms are breached, if the law requires it, or if we discontinue the service. Sections that should survive termination (ownership, disclaimers, limits of liability, indemnification) do.

17. Changes

We may change the service or these Terms. For material changes we will update the date above and, where appropriate, tell you in the App or by email. Continuing to use the service after a change means you accept it.

18. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Disputes go to the state or federal courts in Florida, unless consumer law where you live gives you the right to bring them elsewhere. Nothing here limits mandatory rights you have under that law.

19. Apple App Store terms

These Terms are between you and Karman Logs LLC, not Apple. For the App on Apple devices:

• Apple is not responsible for the App or its content and has no obligation to provide maintenance or support for it.
• If the App fails to conform to an applicable warranty, you may notify Apple, which may refund the purchase price (if any); Apple has no other warranty obligation for the App.
• Apple is not responsible for claims relating to the App, including product liability, legal or regulatory compliance, consumer protection, or intellectual property claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You must comply with applicable third-party terms (such as your wireless data plan) when using the App.

20. General

If a provision is unenforceable, it is limited to the minimum extent necessary and the rest remains in force. These Terms and the Privacy Policy are the entire agreement between you and us about the App and the Site, subject to any written agreement with your company. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Not enforcing a provision is not a waiver of it.

21. Contact

• Email: support@karmanops.com
• Mail: Karman Logs LLC, 9701 NE 2nd Ave #2174, Miami Shores, FL 33138, United States